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Open your c99 account and move straight into the lobby

We built registration around the wallet you already use. Pick bKash, Nagad or Rocket during sign-up, verify your number, and you're in—deposit, play, withdraw without switching apps or waiting on bank clearing times.

Mobile-wallet account pathNo extra payment downloadsSingle login for slots and live tablesSame account on mobile and desktop
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c99 Open your c99 account and move straight into the lobby
ACCOUNT SAFETY

How we protect your account and wallet data

Your password and wallet details travel over encrypted connections and we store them in hashed form so no one—including our own team—can read your credentials in plain text. We verify your mobile number during sign-up and check your identity again before processing withdrawals to prevent unauthorised fund movement. Session tokens expire after inactivity, and you can review login history from the security tab to spot any access you didn't initiate. All wallet transfers stay between your bKash, Nagad or Rocket account and ours; we never share transaction records with third parties beyond what payment networks require for fraud prevention.

Encrypted login and wallet data

We encrypt your password and payment credentials before storage. Connections between your device and our server use SSL so wallet numbers and session tokens stay unreadable to anyone monitoring network traffic.

Mobile-number verification

During sign-up and withdrawal requests we send an OTP to your registered number. Only the person holding that phone can complete the action, blocking unauthorised account access or fund movement.

Withdrawal identity checks

Before we process a payout we verify that the wallet receiving funds matches the one you registered. If details mismatch we pause the request and ask you to confirm through support.

Session and login monitoring

You can see active sessions and device history in account settings. If you spot an unfamiliar login, force-logout all sessions and reset your password from the security panel.

What happens when you register

You enter your mobile number, choose your preferred wallet—bKash, Nagad or Rocket—and set a password. We send a one-time code to confirm the number is yours. Once you confirm, your account opens and the lobby loads. Your wallet appears in the top bar; tap it to see deposit options tied to the method you picked.

Withdrawals run through the same channel so funds return to the same wallet you used to deposit. We keep your login session active across devices as long as you stay signed in, and if you close the tab your session persists until you log out. Support operates from the help icon in the account menu;

reach us through live chat or the contact form if you need verification help or wallet troubleshooting.

  • Mobile-number verification We send a one-time PIN to your number during sign-up. Enter the code and your account activates. The same number becomes your login identifier so keep it current in account settings.
  • Wallet selection at sign-up Choose bKash, Nagad or Rocket when you register. That choice sets your default deposit rail; you can add other wallets later from the account wallet page if you want backup options.
  • Password and session security Your password encrypts before storage. We log you out after extended inactivity, and you can force-logout all other sessions from the security tab if you share a device or lose your phone.
  • Published support channels Live chat and the contact form sit inside the account menu. If you hit a wallet error or verification block, describe the issue and our team walks you through the fix during support hours.

Account

You enter your mobile number, choose your preferred wallet—bKash, Nagad or Rocket—and set a password. We send a one-time code to confirm the number is yours. Once you confirm, your account opens and the lobby loads. Your wallet appears in the top bar; tap it to see deposit options tied to the method you picked. Withdrawals run through the same channel so funds return to the same wallet you used to deposit. We keep your login session active across devices as long as you stay signed in, and if you close the tab your session persists until you log out.

Browse Lobby

Your details are encrypted for secure account access.

Fund your account with the wallet on your phone

We connect directly to bKash, Nagad and Rocket so you never leave your wallet app to deposit. Open the wallet, send to the account number shown on our deposit screen, confirm with your PIN. Funds appear in your c99 balance and you're ready to play. Withdrawals reverse the path—request from the account menu, we verify your identity, then push the amount back to your registered wallet. Players in Dhaka and across Bangladesh use this flow because it matches how you already pay for everything else, and you skip the wait that comes with bank transfers.

bKash

Send to the merchant number displayed on the deposit screen, enter your bKash PIN, and we credit your account. Withdrawals return to the same bKash number you registered.

Nagad

Tap the Nagad logo, copy the account reference, complete the transfer in your Nagad app. Deposit amounts show in your balance after network confirmation, usually under a minute.

Rocket

Use Rocket's send-money feature to the number we provide. Once you confirm the transaction your c99 wallet updates and you can browse the slot and live-table lobbies.

ACCOUNT HELP

Get help with registration or wallet issues

If your OTP code doesn't arrive, your wallet transfer fails, or you forget your password, our support team is reachable from the help icon in the account header. Describe the issue through live chat or the contact form and we'll walk you through identity verification, wallet troubleshooting or password reset. We aim to resolve wallet and login queries during published support hours; check the contact page for current availability.

Live chat Open the chat bubble in the account menu. Explain your issue—failed wallet transfer, OTP not received, login block—and our team responds with troubleshooting steps or escalates to verification if needed.
Contact form Fill out the form with your registered mobile number and a description of the problem. We review account-related queries and reply through the email or number you provide in the form.
Account recovery If you lose access to your registered number or forget your password, use the recovery link on the login screen. We verify your identity through alternative contact details before resetting credentials.

Questions about signing up and accessing your account

A working mobile number and a bKash, Nagad or Rocket wallet. Enter your number, pick your wallet, set a password and confirm the OTP we send. Your account opens and you can deposit right away.

No. Each mobile number links to one c99 account. If you try to register a number that's already in our system the sign-up form will block it and prompt you to log in instead.

The OTP usually arrives within thirty seconds. If it doesn't show, check your message inbox or request a new code from the sign-up screen. Contact support if the issue persists after two attempts.

You select bKash, Nagad or Rocket during sign-up. That choice becomes your default deposit method. You can add other wallets from the account wallet page after your first login if you want backup options.

Use the password-reset link on the login screen. We send a recovery code to your registered mobile number; enter it, set a new password, and you're back in. The process takes under two minutes.

Yes. Your session stays active across devices as long as you remain logged in. If you want to log out everywhere at once, use the force-logout option in account security settings.
Reference

Register

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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