Platform Access & Jurisdiction Notice
When you register on c99, you confirm you meet the minimum age and residency requirements for online gaming in your region. We operate this platform for players in eligible Bangladesh areas where local law permits access—if your jurisdiction restricts online betting or casino play, you must
-
1
not use our services. Every deposit you make through bKash, Nagad or Rocket, every spin on our slot rooms, every hand at live baccarat and every sports bet you place creates a binding agreement between you and c99. We reserve the right to verify your identity,
-
2
request additional documents to confirm your location and payment details, and suspend or close accounts that violate these terms or attempt to access the platform from restricted regions. Winnings are paid according to published game rules and odds; we do not guarantee outcomes or payouts beyond
-
3
what the game provider's RTP and paytable specify. Disputes are handled first through our support team—email us or open a chat ticket with your account reference and we'll review the claim within a reasonable period. If we cannot resolve the issue internally, the dispute will be
-
4
subject to the laws and courts of the jurisdiction in which we operate, as stated in our full terms document. By using c99, you agree to receive account notifications, promotional messages and policy updates via the contact details you registered. You may request changes to your
-
5
data or ask us to close your account by contacting support; we process such requests in line with applicable data-protection standards. All content on this site—game names, logos, layout, text—is owned by c99 or licensed to us, and you may not reproduce or redistribute it without
-
6
written permission. We update these terms periodically; continued use of your account after an update means you accept the revised terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.